IT CRM Analyst - Web and Collaboration Technologies in Lincolnshire, IL at Reynolds Consumer Products

Date Posted: 10/27/2018

Job Snapshot

Job Description

Job Title: IT CRM Analyst - Web and Collaboration Technologies

City: Lincolnshire / State: Illinois


Job Description

Join Reynolds Consumer Products… a world of opportunities! At Reynolds Consumer Products we are passionate about achieving results and have fun winning as a team! We provide amazing job opportunities for growth with competitive salaries and benefits in an exciting, dynamic, fast-paced, and fun workplace environment. Are you looking to build a strong career and make a positive impact? Then we have an opportunity for you! We are searching for an IT CRM Analyst - Web and Collaboration Technologies to join our team located at our headquarters in Lincolnshire, IL.

Your Role:

As an IT CRM Analyst - Web and Collaboration Technologies, you will be responsible for the day to day support of multiple Microsoft Dynamic CRM environments and 3rd party solutions that utilize CRM as their base technology. The individual will be required to perform after hours and on call support.

You will have the opportunity to:

  • Support CRM based software that will include Microsoft Dynamics on premise and hosted solutions
  • Execute CRM installations and upgrades
  • Manage CRM Administration for multiple environments
  • Provide CRM troubleshooting of core functionality and integration issues
  • Manage CRM development including report creations, and integration experience
  • Manage the integration, learning, and administration of 3rd party CRM solutions
  • Maintain documentation for all operational / support processes for the systems supported by the messaging team; automate repetitive processes where appropriate

In this collaborative role, you will work with cross-functional teams to determine our technology needs and ensure the quality development and delivery of application packages.

You will love it here if…

  • You are analytic and enjoy solving problems
  • You are independent but enjoy working with a dynamic team
  • You are a creative forward-thinker
  • You pay great attention to details

We need you to have:

  • BA/BS degree in Computer Science or a related field
  • 6+ years of related work experience including solid CRM exposure within an large enterprise structure

Icing on the cake:

  • .NET development
  • Java Script development
  • SharePoint 2013/2016/Online
  • IIS/FTP Services


Want to know more? Check out our website or connect with us on LinkedIn!

Apply today to join a fast-growing innovative company!

            Not a good fit but know someone who is? Please refer them!

 Local candidates only, no relocation assistance available

Reynolds Consumer Products is an Equal Opportunity Employer EEO AA M/F/Vet/Disability.

Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, protected veteran status or disability.

Reynolds Consumer Products is an Equal Opportunity Employer that complies with the laws and regulations set forth in the following EEO is The Law Poster:

The Pay Transparency Policy Statement can be found on this link:

The poster and the supplement can be found on this link.

For applicants or employees who are disabled, or require a reasonable accommodation for any part of the application or hiring process, you may request assistance by calling us at (847)482-3550 or email

No recruiter calls or emails please.